Privacy Policy

This Privacy Policy explains how Bessie’s Creative Sewing collects, uses, stores, and protects personal information when customers visit our website, place orders, request services, or otherwise interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Shipping address

Order and Service Information

• Products purchased
• Service requests and project details
• Order history
• Transaction information
• Customer communications

Payment Information

Payment information necessary to complete transactions is processed by secure third-party payment providers.

Bessie’s Creative Sewing does not store full credit card numbers or sensitive payment credentials on its servers.

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage and interaction data
• Cookies and similar technologies

2. How We Use Information

Information collected through our website may be used for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing sewing and alteration services
• Communicating order updates and service information
• Responding to customer inquiries and support requests
• Improving website functionality and customer experience
• Detecting and preventing fraud or unauthorized activity
• Maintaining website security
• Complying with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties for marketing purposes.

3. Payment Processing

Payments made through our website are securely processed by trusted third-party payment providers.

• Payment transactions are encrypted using industry-standard security measures
• Bessie’s Creative Sewing does not store full payment card information
• Payment providers maintain their own privacy and security practices

Customers should review the privacy policies of any payment provider used during checkout.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Maintain shopping cart functionality
• Analyze website performance and traffic
• Improve website usability and customer experience
• Support security and fraud prevention measures

Customers may adjust cookie preferences through their web browser settings. Certain website functions may be limited if cookies are disabled.

5. Information Sharing

We may share information only when necessary to operate our business and provide services.

Information may be shared with:

• Payment processing providers
• Shipping and delivery carriers
• Website hosting providers
• Security and fraud-prevention service providers
• Professional service providers assisting with business operations

These parties are authorized to use information only as required to perform their services.

We may also disclose information when required by law or legal process.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

• Secure website connections (SSL encryption)
• Restricted access to customer information
• Security monitoring and system protections

While we take reasonable steps to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions and services
• Maintain business records
• Meet legal, tax, accounting, and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer required, reasonable efforts are made to securely remove or anonymize it.

8. Customer Rights

Subject to applicable laws, customers may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information regarding how personal data is used

Requests may be submitted using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites.

Bessie’s Creative Sewing is not responsible for:

• Third-party content
• External privacy practices
• Third-party services or websites

Users should review the privacy policies of any external websites they visit.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, regulatory, or business changes.

The most current version will always be available on this page. Continued use of the website following updates constitutes acceptance of the revised policy.

Contact Information

Bessie’s Creative Sewing
2525 Prairie Ave
Beloit, WI 53511
United States

Email: support@shopbirdsnestboutique.com
Phone: +1 608-364-1031